Last Modified: January 10, 2020
What information we collect from you
In General. We receive and store any information you provide to us through the Site or given to us in any other way. This includes information that can identify you (“personal information“), such as your first and last name, telephone number and postal and email addresses.
Automatic Information. We automatically collect some information about your computer and your online activity when you visit the Site. For example, we may collect your IP address and information about what web browser software you use to access the Site (such as Google Chrome, Firefox, Safari or Internet Explorer) and referring website. Where permitted by local law, we may also automatically collect information you enter into any data fields shown on the Site, including your email address and log-in credentials. We may also collect information about your online activity, such as trips viewed or bookings made. Our goals in collecting this automatic information include helping to customize your user experience and inhibiting fraud. For more information, please see the Cookies and other technologies section below.
How we use your information
We use information about you to provide you with conference information and to communicate with you in general.
With whom we share your information
We do not share your information without your express consent.
YOUR CHOICES AND OPTING-OUT
You can correct or “opt-out” of receiving emails from us at any time by following the instructions included in your email or by sending a reply stating your request, and we will make the requested changes. Please note that we may retain certain information associated with you for record-keeping integrity.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Please note that if you refuse to accept cookies from this Site, you will not be able to access portions of our Site.
Cookies and other technologies
- To help measure and research the effectiveness of Site features and offerings, advertisements and email communications (by determining which emails you open and act upon).
The help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Please note that if you refuse to accept cookies, you may not be able to access many of the travel tools offered on Site.
In addition to the above cookies, we use Local Shared Objects, also referred to as “flash cookies,” on the Site. These are used to enhance your user experience, for example, by storing your user preferences and settings, such as your volume/mute settings, and in connection with animated content on our Site. Local Shared Objects are similar to browser cookies but can store data more complex than simple text. By themselves, they cannot do anything to or with the data on your computer. Like other cookies, they can only access personally identifiable information that you have provided on the Site and cannot be accessed by other websites. To find out more about flash cookies or how to disable them, please visit: Flash Player Help site.
This Site may also use Web beacons (also known as clear gifs, pixel tags or Web bugs), which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a Web page. We use Web beacons to monitor the traffic patterns of users from one page within our Sites to another, to deliver or communicate with cookies, to understand whether you have come to our Site from an online advertisement displayed on a third-party website and to improve Site performance. We also may allow our service providers to use Web beacons to help us understand which emails have been opened by recipients and to track the visitor traffic and actions on the Site. This helps us measure the effectiveness of our content and other offerings.
USING THE EXPEDIA MOBILE PHONE AND TABLET APPS (THE “MOBILE APPS”)
When you use an Expedia Mobile App, including the Conference app, we collect and use information about you in the same way and for the same purposes as we do when you use our Site.
In addition to this, we also use some other information that we collect automatically when you use our Mobile Apps. Specifically:
- We collect information about Mobile App functionality that you access and use. This allows us to identify those areas of the Mobile App that are of interest to our customers so that we can refine and continuously improve the Mobile App. The information we collect for this purpose does not enable us to directly identify you.
- Each Mobile App will also send us error-reporting information in the event that it crashes or hangs. This enables us to investigate the error and to improve the stability of the Mobile App for future releases. As part of these error reports, the Mobile App sends us information about the mobile device type and version, the UID, the time the error occurred, the feature being used and the state of the application when the error occurred. We do not use this information for any purpose other than investigating and remedying the error.
You always have the ability to control what information a Mobile App sends to us. You can exercise this control either by changing the settings of the Mobile App under its setting menu or changing the settings of your mobile device. Alternatively, you can remove the Mobile App from your mobile device entirely and access our services through our website.
How we protect your information
We want you to feel confident about using the Site and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.
The Site is not directed to children and we do not knowingly collect personal information from children under the age of 13. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information. If you believe we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org.
Visiting our Site from outside the United States
How you can contact us